Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Response Guarantee

  • Each ticket that you submit to the customer help crew will be attended to within about one hour. The basic issues are going to be solved as quickly as possible. Yet, if the help question you have sent us requires the help of a proficient technician, we are going to send the ticket to him and will inform you about the delay.

  • Top quality support service

  • Top–quality Tech Help And Support Service

  • We will be on–line for you around the clock to offer useful information and client support and to assist you with any difficulty that you may stumble upon when taking care of your virtual server. We’ll help you with all pre–configured packages, such as your OS, server management panel (with respect to the VPS type) and the Web Control Panel created entirely by our company.

  • Intuitive help center

  • A Descriptive Help Section

  • Each part of the Web Control Panel that is offered 100% free with your VPS includes a built–in collection of articles. You will find a bunch of in–depth how–to tutorials and a number of step–by–step video training materials that demonstrate all the regular site managing responsibilities. You can find them by simply clicking the Help or Video keys in the right side of each Control Panel section.