Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user help staff is educated to swiftly attend to all of our shared hosting customers’ questions and information questions. Through our ticket system, it will be possible to supply your question and a support crew representative will get back to you in only maximum sixty minutes. In reality, practice has confirmed that the average solution time period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime required. Our staff of technicians is going to be on the web for you 24x7x365 to reply to all your issues and to address any concern you will likely have. You also can send us a help and support ticket from your Web Control Panel or drop a message any moment. Moreover, on business days, you could phone us or make use of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • DLive’s Control Panel has a detailed know–how base which is incorporated into all areas. In each area, you’ll find a Help press button which will load for you a variety of step–by–step lessons on how to work with a certain element or conduct a particular action. Additionally, we have produced course video clips to help you get a better idea of the Control Panel’s interface.