One of the usual reasons to get a hosting server of your own is the fact you will have full control over the software environment and you'll be able to install anything you need. This will allow you to run applications that require certain software in order to be present on the machine, which isn't possible with a shared Internet hosting server in which you are able to install software only inside the account, but not on a root level. In case you aren't very experienced with this type of matters, nevertheless, you might face problems due to the fact that managing a server of your own is different from managing a standard shared website hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, hence our administrators will be able to deal with various tasks which should be performed or can resolve a variety of problems that you might encounter.

Installation and Troubleshooting in VPS

The upgrade features 60 minutes of custom work on your web server, so in case you obtain any one of our virtual private servers plans, you could take full advantage of this service and have our admins perform different tasks that you can't do yourself or you simply have no time. They could install and set up any piece of third-party software for you in case the installation is complicated or they can troubleshoot any application that doesn't perform efficiently for some reason. You can add the upgrade to your plan as often as you would like depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left in your billing Control Panel. Our Managed Services upgrade provides half an hour of custom work on your server too, but just in case you require more than that, you could always add the Installation & Troubleshooting upgrade with a couple of clicks through the billing area.

Installation and Troubleshooting in Dedicated Hosting

The upgrade is available with all our dedicated hosting and provided you add it, our expert administrators will be able to assist you with everything on your hosting server. Such as installing any third-party software that you may want to use on the hosting server and troubleshooting any script which operates poorly or doesn't run at all. Our upgrade features one hour of work and if a certain task is not very time-consuming, we'll add the remaining time to your account. You'll be able to discover how many minutes are left in your billing Control Panel and use them when you need assistance again. The Installation & Troubleshooting upgrade could be purchased at any moment, so in the event that you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you require help later on, you'll be able to add it from the hosting server billing area. Thirty minutes of custom work are provided with our Managed Services pack also, but just in case you require additional work to be done on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps shall be installed and set up in the best possible way.