Many people who start using their 1st web hosting account, or switch companies, typically have inquiries in regards to how certain tasks are performed or bump into problems when setting up various things, including e-mails, website settings, and so on. That’s why, lots of web hosts have prepared documentation with the most popular questions and problems so as to help their customers obtain info quickly and easily. Consequently, the help desk staff members can dedicate more time to actual issues that particular customers may be experiencing, since the solution for the minor things will be available on the World Wide Web and clients will be able to easily deal with them without having to touch base with the client care team. Having detailed documentation is truly important, especially for new clients without any experience whatsoever, since the hosting service entails loads of functions and lots of people can get confused about what to do. A good knowledge base can both help you do the tasks that you wish and learn how the web hosting service works in general.

Extensive Online Documentation in Shared Hosting

If you get a shared hosting account from our company, you’ll be provided with access to our exhaustive online documentation where you will find information about practically everything connected to our web hosting plans. The topics encompass anything from how to create an email address on your mobile device, to how to do various things using an .htaccess configuration file. The articles themselves are written in an easy-to-comprehend manner and offer in-depth guides on how to execute a specific task within your Hepsia Control Panel. You can also find information that’s not connected directly with Hepsia, for example one that concerns software apps on your desktop computer. The complete collection of articles will be available in the Help section of the Control Panel, but those that are related to a given section can be accessed on the spot. Since we have covered as many topics as possible, you’ll be able to acquaint yourself with pretty much everything associated with your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated hosting services include detailed online technical documentation where you will see info about all the functions that our custom-built Hepsia hosting Control Panel offers, plus solutions to different questions and problems that you may stumble upon. All setup guides include in-depth explanations, which means that you won’t have to worry about omitting something if you aim to export a database, for instance. The troubleshooting articles cover different feasible causes of given issues and the solution for each and every one of them, so in case you’re unable to send email messages although you have the correct outgoing mail server settings, for example, you can quickly see what the reason may be and recover the issue with several clicks in your email client. As Hepsia offers quite a lot of features, you’ll be able to find related articles in each of its sections. In case you desire to check out all help articles, click on the Help link, which is located in the top right corner of the Control Panel.